General information
Rules for buying and selling goods:
1.1. These Rules for the purchase and sale of Goods (hereinafter – the Rules) determine the mutual rights, obligations and responsibilities of the Buyer and the electronic catalog of goods stalausirankiai.lt (hereinafter – the Seller), when the Buyer purchases goods from the Seller’s catalog of goods www.staliaus.eu (hereinafter – the Product Catalog). .
1.2. The seller has the right to make changes to the Rules. The Buyer is subject to the Rules valid at the time of purchase.
1.3. The Seller is released from any responsibility in cases where the losses occur because the Buyer did not familiarize himself with the store’s Rules, even though he was given the opportunity to do so.
2. The moment of conclusion of the purchase and sale contract
2.1. The purchase-sale agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer has selected the goods in the Product Catalog, created the goods basket, and received the order confirmation and/or invoice for advance payment, it is paid and valid until the full fulfillment of obligations under this contract.
3. Buyer’s rights and obligations
3.1. The buyer, in accordance with the Rules, has the right to order the desired goods from the Goods catalog.
3.2. The Buyer has the right to withdraw from the purchase-sale agreement with the Seller by notifying the Seller in writing within 7 working days from the day of delivery of the goods, in accordance with the 2001 August 17 By order of the Minister of Economy of the Republic of Lithuania no. 258 “On the approval of the rules for the sale of goods and the provision of services when contracts are concluded using means of communication”.
3.3. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.
3.4. The buyer must use the Product Catalog according to its intended purpose, without harming the work and stable operation of the website.
4. Seller’s rights and obligations
4.1. If the Buyer tries to harm the work or stable operation of the Product Catalog, the Seller may cancel the Buyer’s registration without prior warning.
4.2. The seller has the right to temporarily or indefinitely terminate the operation of the website without separate notice.
4.3. The Seller must enable conditions for the Buyer to properly use the services provided by the Product Catalog.
4.4. The Seller must deliver the goods ordered by the Buyer to the address specified by the Buyer in the order.
4.5. The Seller, in the event of important circumstances, being unable to deliver the ordered goods to the Buyer, undertakes to offer the Buyer an analogous item, and if the Buyer refuses to accept an analogue of the goods or does not have an analogue of the goods, to return the money paid by the Buyer within 5 working days. In this case, the Seller is released from responsibility for non-delivery of goods.
4.6. The seller must store the data provided by the buyer and use it only for the purposes of selling and delivering the goods, without violating the requirements for the protection of personal data provided by the legal acts of the Republic of Lithuania.
5. Payment for goods.
5.1. The buyer pays for the ordered goods in one of the ways specified in the Product Catalogue:
5.1.1. Payment by bank transfer according to an advance payment account is an advance payment for the goods according to the advance payment invoice sent by the Seller. The buyer who chooses this payment method must specify the prepaid account number when making the payment;
5.1.2. Payment via PaySera;
5.1.3. Payment in cash, picking up the goods at the agreed place (only in the city of Kaunas);
5.1.4. Payment via PayPal
6. Delivery of goods
6.1. The goods are delivered to the Buyer by the parcel service courier or the Seller’s representative.
6.2. The buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances. In this case, the Seller undertakes to immediately inform the Buyer about this and indicate the deadline for the delivery of the goods.
6.3. The goods are delivered to the address specified by the Buyer within a period of 2 – 14 calendar days (unless otherwise specified) from the receipt of payment for the goods and transportation of the goods. Delivery of goods is carried out throughout all European Union countries.
6.4. The Buyer must take care of the unloading of goods weighing more than 30 kg.
6.5. During the delivery of the goods, the Buyer must check the condition of the shipment together with the representative of the transport company or the Seller and, if any damage is noticed, indicate them in the document confirming the delivery of the shipment. After the buyer accepts the shipment and signs the document confirming the delivery of the shipment without comments, it is considered that the delivered shipment is without defects.
6.6. When the goods are delivered to the address specified by the Buyer, the goods are considered to have been delivered to the Buyer. If the goods are not delivered on the scheduled day of delivery, the Buyer shall inform the Seller immediately, but no later than the next day after the scheduled day of delivery of the goods. Otherwise, the Buyer loses the right to make claims to the Seller related to the delivery of the goods.
7. Return of goods
7.1. The return of goods takes place in accordance with the 2001 June 29 By order of the Minister of Economy of the Republic of Lithuania no. 217 “On approval of rules for return and exchange of items”.
7.2. After purchasing a product of inadequate quality, the Buyer has the right to return such product to the Seller within 14 (fourteen) days from the day of its delivery to the Buyer. In this case, the defective product is replaced free of charge with a quality product or the money paid is returned to the Buyer.
7.3. If the Buyer is dissatisfied with the dimensions, shape, color, model or completeness of the goods received (with the exception of the exceptions provided for in the legislation of the Republic of Lithuania), the goods are exchanged or accepted from the Buyer within 14 (fourteen) days from the delivery of the goods. The product is returned at the expense of the Buyer.
7.4. If the Buyer withdraws from the sales contract, as stipulated in clause 3.2 of the Terms and Conditions, the goods are returned at the Buyer’s expense within 14 (fourteen) days of the Buyer’s written notification of the withdrawal from the sales contract.
7.5. The exchange or return of goods is carried out after receiving a request from the Buyer, which must indicate what is being returned or exchanged, the order number and the reason for the return or exchange.
7.6. In cases where goods are exchanged and a price difference occurs during such exchange, the Buyer must pay such price difference. The price difference is paid by transfer to the specified bank account. In cases where the Seller is unable to replace the item because it does not have the required items, the amount paid will be returned to the Buyer, excluding the cost of delivery.
7.7. In all cases, the Goods must be returned in the original packaging of the goods and shipment (with instructions and warranty card, if it was provided together with the goods).
7.8. The Buyer is responsible for the assembly and packaging of the item. If the item is not complete and/or properly packed, the Seller does not accept the returned item.
7.9. The buyer will be able to exercise his right to return the product, if the product has not been used, it is not damaged and has not lost its commercial appearance. Changes to the appearance of the product or its packaging, which were necessary to inspect the product, cannot be considered essential changes to the appearance of the product.
8. Liability
8.1. The buyer is responsible for the correctness of the data provided in the registration form. The buyer assumes responsibility for the consequences arising from the incorrectness or inaccuracy of the data provided in the registration form.
8.2. The buyer must keep his login data to the Product Catalog and not disclose them, ensure that the data is known only to him and that the data is used only by him. In case of suspicion that the login data may have been obtained by another person, notify the Seller immediately. All actions performed using the Buyer’s identification code are considered to be performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
8.3. If the Seller’s Product catalog contains links to the websites of other companies, institutions, organizations or individuals, the Seller is not responsible for the information or activities carried out there.
8.4. In the event of damage, the guilty party compensates the other party for the losses incurred.
9. Sending information
9.1. The Seller sends all notifications to the e-mail address provided in the Buyer’s registration form
9.2. The Buyer sends all messages and questions to the address specified in the Seller’s Product Catalog.
10. Final Provisions
10.1. All disputes arising out of or related to the purchase and sale agreement between the Buyer and the Seller shall be resolved by negotiation. In case of failure to reach an agreement, disagreements are resolved in the courts of the Republic of Lithuania, based on the location of the Seller’s registered office.